IT Engineer, Enterprise Customer
Setup and configuration are complicated. We needed Axway professional services for the initial deployment and for major version upgrades.
Files.com vs. Axway SecureTransport
Cloud-Native File Orchestration — Not A 2003 Product Bolted Onto The Cloud
Files.com is the modern alternative to Axway SecureTransport. 4,000+ companies run their file transfer on Files.com instead, including Equifax, Cognizant, Michelin, TowneBank, and Banner Health.
No pushy sales process
Every protocol included
SOC 2 Type II audited
Live in minutes
4,000 organizations rely on Files.com every day
Real companies. Real file flows. Real results.
Axway Is Built On Legacy Technology That Has Been Acquired Twice
SecureTransport started as a product called Valicert in 1998. It was acquired by Tumbleweed in 2003, then by Axway in 2008. The underlying technology is the same one from the 1990s, designed before the cloud existed.
Axway makes you buy the software, install it on your own servers, and hire a dedicated person whose entire job is keeping it running. To do what Files.com does, you buy and connect a stack of Axway products: SecureTransport plus Central Governance plus Sentinel, and often Transfer CFT and B2Bi on top. Each one is its own contract, its own license key, and its own product to keep updated.
Files.com is one product, built for the cloud from day one. SFTP, FTP, FTPS, WebDAV, Automations, Inboxes, Share Links, the on-premise Agent, AS2, PGP encryption, custom domain, and the REST API and SDKs, all in one. We run it. You log in and use it. No specialist on staff.
Pillr Health moved its 340B partner exchange off Axway after AS2 transfers and PGP decryption kept failing. On rebuilding those same workflows on Files.com:
“Creating integrations is so easy, especially the AS2 connections. PGP encryption is so seamless to implement.”
Patti Rhodes, Senior SQL DeveloperPillr Health
What Real Axway Customers Say About Axway
Software Engineer, Financial Services
The administration interface is dated. It works, but it's not the experience you'd expect from a modern platform in 2025.
IT Director, Mid-Market Enterprise
Pricing is not transparent at all. Every time we wanted to add a new use case or expand to a new partner network, it was a separate sales conversation.
Infrastructure Engineer, Regulated Industry
We have to keep a SecureTransport specialist on the team to operate the platform properly. It's not a tool that the broader IT team can pick up casually.
Why The Architecture Is The Entire Decision
Axway makes you do all the work:
- You buy the software.
- You install it on your own servers.
- You hire someone whose whole job is keeping Axway running.
- You pay Axway’s professional services team to deploy it and to upgrade it.
When Axway added a “cloud” option in the early 2010s, they didn’t rebuild the product. They just moved the same software onto their servers instead of yours.
Files.com does the opposite. We built our platform for the cloud from day one. We run it. We patch it. We keep it secure. You sign up. Your team logs in. The file transfer works. There’s a self-serve trial if your IT team wants to validate the technology before the procurement conversation.
That’s the entire decision: do you want to run this software, or do you want to use it?
Where Files.com Wins
One Platform, Not A Stack Of Modules
SFTP, Automations, Inboxes, Share Links, the on-premise Agent, AS2, PGP, custom domain, and the REST API in one product. To match it, Axway needs SecureTransport plus Central Governance plus Sentinel, and often Transfer CFT and B2Bi on top.
No Dedicated SecureTransport Specialist Required
Files.com is operated by us; your team uses the platform without maintaining an Axway expert on staff.
Published Pricing Transparency
Files.com publishes its prices. Axway routes every quote through enterprise sales, so you never see a price while you’re deciding.
White-Glove Migration, Run By Us
Files.com’s US-based engineering team runs the migration end-to-end. Protocol endpoints, user accounts, SSO, scheduled workflows, and audit configuration all move with our team doing the work. As much onboarding as your migration requires. Axway deployments routinely require weeks of Axway professional services on top of your own team’s time.
Cloud-Native, Nothing Of Yours To Run
Files.com is cloud-native and we run it. There’s no per-customer server for you to stand up, patch, and keep online.
#1 In Gartner Peer Insights For Managed File Transfer
And #1 across every G2 rating in the MFT category.
Customers Who Replaced Axway SecureTransport
Banking & Finance
ABOC Shifted ACH Intake From Axway SecureTransport Before a Datacenter Move—So Clients Reconfigured Once
Files.com became the stable client-facing endpoint, leaving ABOC free to rearrange the bank infrastructure behind it.
Read story →
Health & Life Sciences
Pillr Health Moved 340B Workflows Off Axway MFT One at a Time
Files.com ran alongside the on-premises incumbent so live partner exchanges could migrate individually, without putting hundreds of healthcare organizations through a coordinated cutover.
Read story →
Transportation & Logistics
Hampton Roads Transit Takes Axway Secure Transport Down to One Remaining Job—Without a Flag-Day Cutover
A phased Files.com migration kept critical payroll and benefits feeds running while cutting validated integration work from more than four months to about five weeks.
Read story →
One Platform To Replace Your Whole File Stack
Every capability legacy MFT licenses as a module, plus the ones it never had — on one platform, with published pricing.
Cloud SFTP, FTP & MFT Server
Dedicated, fully managed SFTP, FTP, and FTPS endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerFile Sharing & Collaboration
Branded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationFast File Transfer & Acceleration
Move files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersAutomation & Workflows
Trigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsData Transformation & Format Conversion
Reshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractDesktop Drive & File Server Replacement
Native apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
Security And Compliance, Built In
Files.com has run for 15+ years with zero breaches. The controls your auditors ask about are standard here, not add-ons.
SOC 2 Type II
Independently audited, every year.
HIPAA & GDPR
BAA and DPA available, with EU and regional data residency.
Encrypted End To End
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SSO, SCIM & MFA
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Complete Audit Trail
Every action logged immutably and streamed to your SIEM.
Annual Penetration Testing
Third-party tests across the whole platform.
Every Support Request Reaches A Senior Engineer
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
All-Engineer Support Desk
Talk to file transfer experts who understand how you work.
- Replies in under an hour
- Talk straight to engineers
- We watch for problems
- We own the escalation
Onboarding Services
A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.
- Migration planning
- Help on go-live day
- Workflow tuning
- Training for your team
Resources & Training
Clear documentation, training materials, and how-to guides.
- API documentation
- Video tutorials
- How-to guides
- Yearly in-person customer events
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
Tommy Chapley
Senior Software Engineer, Equifax
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
Regis Litre
Chief Information Officer, Rag & Bone
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
Nelson Miranda
Sr. Systems Engineer, Spirit Airlines
Files.com Vs. Axway FAQ
What buyers ask most when comparing Files.com to Axway.
The Decision
If you need PeSIT for Western European banking, or you have to run the platform air-gapped inside your own walls, Axway does those and Files.com doesn’t — choose Axway.
Otherwise, choose Files.com. You get the same protocols, automation, and partner exchange on one cloud-native platform we run for you: published pricing, live in days, and no SecureTransport specialist to keep on staff. There’s no reason to run a 1990s product on your own servers to get it.
Move To Modern File Orchestration
4,000+ organizations run mission-critical file transfer on Files.com instead of Axway SecureTransport. Talk to our team or validate the technology on a free trial.
No pushy sales process