Files.com is the managed file transfer platform ShareFile isn’t. ShareFile is built for people sharing documents: client portals, e-signature, data rooms. It has no SFTP, no partner workflows, and no system-to-system automation. Files.com is built for the machine-to-machine half of the workload — every protocol, partner channels, automation, and a protocol-grade audit trail — with the human sharing surface on the same platform. Used by 4,000+ organizations and #1 in Gartner Peer Insights for managed file transfer.
No credit card required
ShareFile is an EFSS product — enterprise file sync and share. It does the human-to-human document job well: client portals, request-a-file links, e-signature, virtual data rooms, and the accounting, legal, and HR workflows built around them. For a team whose whole need is collecting and sharing documents with people, that is a real product.
It was never built for managed file transfer. There is no SFTP. The only protocol path is a deprecated implicit-FTPS mode capped at a handful of connections. There is no partner-channel model, no automation that fires when a file arrives, and no format-aware transformation for the EDI and data feeds a real MFT workload carries. ShareFile handles the human half and stops there.
Files.com is built for the half ShareFile leaves on the table. It serves real SFTP, FTPS, and FTP endpoints and AS2 for trading partners, runs automation and transformation on arrival, and keeps a protocol-grade audit trail — alongside the share links and inboxes for the human side. One platform, both halves.
ShareFile has no SFTP. The only protocol path is implicit FTPS, a deprecated mode, and it caps at a handful of connections, nowhere near a partner-facing transfer endpoint. Files.com is built on SFTP, FTPS, FTP, and WebDAV as first-class protocols, plus AS2 for trading partners. Your partners connect the way they already do.
ShareFile is built for people sharing documents. Files.com is built for systems exchanging files: automations that fire when a partner uploads, partner workflows with a folder and credentials per counterparty, and transformation of the EDI, CSV, and JSON those feeds carry. That is the half of the workload ShareFile was never built to run.
ShareFile is now owned by Progress, the same company that owns MOVEit. So the vendor’s own answer to “we need document sharing and managed file transfer” is two products, with two audit trails and two bills. Files.com does the human-to-human sharing and the system-to-system MFT on one platform, with a single audit trail and one identity model.
ShareFile markets secure sharing, but its storage controller has shipped repeated critical vulnerabilities. CVE-2023-24489 was exploited in the wild and added to CISA’s Known Exploited Vulnerabilities catalog, and a further critical remote-code-execution chain was disclosed in 2026. Files.com has run as a managed cloud platform for 15 years with zero breaches, on infrastructure we patch so you don’t.
ShareFile prices per user with a three-seat minimum and a storage allotment capped per license, and you would still need a second product for the MFT half. Files.com publishes a flat platform price ($199/month Starter, $499/month Power) that covers both the human sharing and the system-to-system transfer, no per-seat math to do both jobs.
“Our previous solution was on-prem, so we had to allow a third-party vendor onto the entirety of our network. What’s great with Files.com is that this isn’t the case. Everything is being handled at the cloud-based level, whether it’s inbound or outbound on our network.”
What buyers ask most when comparing Files.com to ShareFile.
ShareFile is a capable document-sharing tool, and for e-signature and client document collection in accounting or legal it has features Files.com doesn’t. But it has no SFTP, no partner workflows, and no system-to-system automation. And it now belongs to the same company that sells you MOVEit for the half ShareFile can’t do. If your workload is managed file transfer, choose the platform built for it, with a clean security record and one bill for both halves.
Real SFTP, partner workflows, automation, and a protocol-grade audit trail — with the human sharing surface on the same platform, from one vendor with 15 years and zero breaches. Start a free trial or talk to our team.
No credit card required