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Files.com vs. ShareFile

Secure Sharing Plus Managed File Transfer, At One Flat Price

Files.com does the secure-sharing job ShareFile is bought for, on your own domain, at a flat price instead of per seat, and adds the managed file transfer half ShareFile can’t. ShareFile is built for people sharing documents: client portals, e-signature, data rooms. It has no SFTP, no partner workflows, and no system-to-system automation. Files.com carries the branded sharing and the machine-to-machine transfer: every protocol, partner channels, automation, and a full audit trail, on one platform. 4,000+ organizations use Files.com, and it is #1 in Gartner Peer Insights for managed file transfer.

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#1 MFT vendor in Gartner Peer Insights
Trusted by 4,000+ companies
Every protocol included
  • G2 Leader — Managed File Transfer, Summer 2026
  • G2 Best Results — Managed File Transfer, Summer 2026
  • G2 Best Usability — Managed File Transfer, Summer 2026
  • G2 Best Relationship — Managed File Transfer, Summer 2026
  • G2 Easiest Setup — iPaaS, Summer 2026
  • AWS Partner — Files.com is a verified AWS Partner.
  • Google Cloud Partner — Files.com is a verified Google Cloud Partner.
  • Microsoft Partner — Files.com is a verified Microsoft Partner.

4,000+ organizations rely on Files.com every day

Real companies. Real file flows. Real results.

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What ShareFile Is — And Where It Stops

ShareFile is an EFSS product (enterprise file sync and share) built for the human-to-human document job: client portals, request-a-file links, e-signature, virtual data rooms, and the accounting, legal, and HR workflows built around them.

It was never built for managed file transfer. There is no SFTP. The only protocol path is a deprecated implicit-FTPS mode capped at a handful of connections. There is no partner-channel model, no automation that fires when a file arrives, and no format-aware transformation for the EDI and data feeds a real MFT workload carries. ShareFile handles the human half and stops there.

Files.com is built for the half ShareFile leaves on the table. It serves real SFTP, FTPS, and FTP endpoints, runs automation and transformation on arrival, and keeps a protocol-grade audit trail: which IP connected, which key authenticated, which file moved when. The share links and inboxes for the human side live on the same platform.

Where Files.com Wins

The Sharing Job You Came For — On Your Own Domain

Files.com does everything ShareFile is bought for, on your own domain. You get a branded client portal, secure share links, request-a-file inboxes, and granular permissions, all served from your own URL. ShareFile serves its portal only from a yourcompany.sharefile.com subdomain, never your own. Even the Outlook add-in (the feature ShareFile is best known for) is here: send attachments as secure, revocable share links without leaving Outlook. E-signature is the one thing ShareFile does that Files.com doesn’t.

Real SFTP, Not A Deprecated FTPS Bolt-On

Files.com is built on SFTP, FTPS, FTP, and WebDAV as first-class protocols, plus AS2 for trading partners, so your partners connect the way they already do. ShareFile has no SFTP at all; its one protocol path is a deprecated FTPS mode.

System-To-System, Not Just Person-To-Person

ShareFile is built for people sharing documents. Files.com is built for systems exchanging files: automations that fire when a partner uploads, partner workflows with a folder and credentials per counterparty, and transformation of the EDI, CSV, and JSON those feeds carry. That is the half of the workload ShareFile was never built to run.

One Platform For Both Halves Of The Workload

ShareFile is now owned by Progress, the same company that owns MOVEit. So the vendor’s own answer to “we need document sharing and managed file transfer” is two products, with two audit trails and two bills. Files.com does the human-to-human sharing and the system-to-system MFT on one platform, with a single audit trail and one identity model.

A Security Record That Holds Up

ShareFile markets secure sharing, but its Storage Zones Controller shipped a critical vulnerability, CVE-2023-24489 (CVSS 9.8), that was exploited in the wild and added to CISA’s Known Exploited Vulnerabilities catalog. Files.com has run as a managed cloud platform for 15+ years, on infrastructure we patch so you don’t.

A Platform Price, Not A Per-Seat Climb

Files.com publishes a flat platform price ($199/month Starter, $499/month Power) that covers both the human sharing and the system-to-system transfer and doesn’t climb per seat. ShareFile prices per user (roughly $16.50 to $26 per user per month on annual billing, with a three-seat minimum), so a real team runs into thousands a month, and you would still need a second product for the MFT half.

Customers Who Replaced ShareFile

See All Customer Stories

One Platform To Replace Your Whole File Stack

File sharing is one of these six capabilities. Files.com ships the sharing your team came for, plus the MFT half the sharing tools never had.

Cloud SFTP, FTP & MFT Server

Dedicated, fully managed SFTP, FTPS, and FTP endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family

See Cloud SFTP Server

File Sharing & Collaboration

Branded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte

See Collaboration

Fast File Transfer & Acceleration

Move files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant

See Fast Transfers

Automation & Workflows

Trigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs

See Automations

Data Transformation & Format Conversion

Reshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts

See Transform & Extract

Desktop Drive & File Server Replacement

Native apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers

See File Server Replacement

Every capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.

The Price That Makes The Decision Easy

Files.com Starter is $199/month with SFTP, FTPS, FTP, and WebDAV all included — no per-protocol surcharge, no quote to get a number. When you outgrow the included counts, the overages are cheap, not a forced upgrade.

Compare Plans

Security And Compliance, Built In

Files.com has run for 15+ years with zero breaches. The controls your auditors ask about are standard here, not add-ons.

SOC 2 Type II

Independently audited, every year.

FedRAMP Certified

Certified under FedRAMP 20x at Class A, with Class B in progress.

HIPAA & GDPR

BAA and DPA available, with EU and regional data residency.

Encrypted End To End

AES-256 at rest, TLS 1.2 and 1.3 in transit.

SSO, SCIM & MFA

SAML SSO, SCIM provisioning, MFA, and granular role-based access.

Complete Audit Trail

Every action logged immutably and streamed to your SIEM.

See Our Compliance Center

Every Support Request Reaches A Senior Engineer

No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.

All-Engineer Support Desk

Talk to file transfer experts who understand how you work.

  • Replies in under an hour
  • Talk straight to engineers
  • We watch for problems
  • We own the escalation
See How Support Works

Onboarding Services

A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.

  • Migration planning
  • Help on go-live day
  • Workflow tuning
  • Training for your team
See How Onboarding Works

Resources & Training

Clear documentation, training materials, and how-to guides.

  • API documentation
  • Video tutorials
  • How-to guides
  • Yearly in-person customer events
View Our Documentation
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
Tommy Chapley, Equifax
Tommy Chapley
Senior Software Engineer, Equifax
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
Regis Litre, Rag & Bone
Regis Litre
Chief Information Officer, Rag & Bone
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
Nelson Miranda, Spirit Airlines
Nelson Miranda
Sr. Systems Engineer, Spirit Airlines

Files.com Vs. ShareFile FAQ

What buyers ask most when comparing Files.com to ShareFile.

ShareFile is an EFSS (enterprise file sync and share) built for people exchanging documents: client portals, request-a-file links, e-signature, and virtual data rooms. Files.com is a managed file transfer and orchestration platform built for system-to-system exchange: SFTP and every protocol, partner workflows, automation, and a full audit trail, plus the human sharing surface on the same platform.

No. ShareFile does not offer SFTP. Its only protocol path is implicit FTPS, a deprecated mode, limited to a small number of connections, not a partner-facing transfer endpoint. It has no partner-channel model, no arrival-triggered automation, and no format-aware transformation. Files.com is built for exactly that: real SFTP, FTPS, and FTP as first-class, partner-facing endpoints.

ShareFile was a Citrix product and is now owned by Progress Software, which acquired it in October 2024. Progress also owns MOVEit, the managed file transfer product, so a buyer who needs both document sharing and MFT is being pointed at two separate Progress products. Files.com delivers both on one platform.

Yes. The ShareFile Storage Zones Controller shipped a critical vulnerability, CVE-2023-24489 (CVSS 9.8), which was exploited in the wild and added to CISA’s Known Exploited Vulnerabilities catalog in August 2023. Files.com has operated for 15+ years, on a managed platform we patch for you.

Files.com collects client documents through branded file inboxes and file requests, but it does not offer e-signature. ShareFile has e-signature and virtual data rooms; Files.com does not match those feature for feature.

For a file-transfer and partner-exchange workload, yes: Files.com covers the SFTP endpoints, partner channels, automation, and audit ShareFile can’t, plus branded share links and file inboxes for the human side.

Yes. Files.com publishes its pricing: a flat $199/month Starter and $499/month Power, covering both human sharing and system-to-system MFT. ShareFile prices per user (about $16.50 to $26 per user per month on annual billing, three-seat minimum), so a real team climbs into thousands a month, and it still covers only the human half.

ShareFile Stops At The Human Half

The sharing ShareFile is bought for, plus the managed file transfer it can’t do, runs on Files.com as one platform with one bill. Progress’s own answer to the transfer half is a second product, MOVEit. If your workload includes system-to-system exchange, choose the platform built to run both halves.

Run The MFT Half ShareFile Can’t

Real SFTP, partner workflows, automation, and a full audit trail, with the human sharing surface on the same platform, run by one vendor for 15+ years. Start a 7-day free trial or talk to our team.

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