Native Apps For Every Surface
Files.com ships a desktop app, a mobile app, a CLI, and an on-premise Agent. Couchdrop runs entirely in the browser: by its own description, there is no client to install.
Files.com vs. Couchdrop
The File Orchestration Platform — Not Just An SFTP Gateway
Files.com is the full File Orchestration Platform alternative to Couchdrop. You get native desktop, mobile, and CLI apps, a drive you mount, file sharing and collaboration, and top-speed transfers. Couchdrop is a browser-only SFTP gateway that does file transfers and automation. Files.com is used by 4,000+ companies, including Equifax, Cognizant, and Michelin, and is #1 in Gartner Peer Insights for managed file transfer.
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#1 MFT vendor in Gartner Peer Insights
Trusted by 4,000+ companies
Every protocol included
4,000+ organizations rely on Files.com every day
Real companies. Real file flows. Real results.
What Couchdrop Is — And Where It Stops
Couchdrop is a cloud SFTP gateway. It puts an SFTP, FTP, or WebDAV endpoint in front of your cloud storage and moves files between connected systems on a schedule or trigger. It runs entirely in the browser. File transfers and automation are the whole product.
Those protocols are great for compatibility, and Files.com supports every one of them for that reason. But they were never built for performance. Couchdrop has no app you install: no desktop drive, no mobile app, no CLI. It doesn’t replace a file server and has no AI.
Files.com is the File Orchestration Platform a team grows into. It moves files more than twice as fast in our benchmarks with clients tuned for upload, mounts as a drive on every surface, adds sharing and collaboration, a built-in AI assistant, and SDKs with a Terraform provider for the engineers who run it.
Where Files.com Wins
Sync That Transfers Only What Changed
Files.com runs scheduled and triggered automations and differential file Sync: one-way or two-way, transferring only what changed, so a mirrored folder stays current without re-copying everything. Couchdrop is automation-only, with triggered and scheduled runs rather than continuous differential mirroring.
A Real Drive, And A File Server Replacement
Mount Files.com as a drive on Mac and Windows, and retire the on-prem file server behind it. A browser tab can’t be a mapped drive, and Couchdrop has no way to be the thing your team opens in Finder or Explorer.
Top Speed On The Same Protocols
Couchdrop is a cloud SFTP gateway: it speaks SFTP, FTP, and WebDAV. Those protocols are great for compatibility, and Files.com supports them too for exactly that. But they were never built for performance. In our benchmarks, Files.com moves files more than twice as fast as Couchdrop, with clients tuned for upload and a cloud built for file orchestration.
File Sharing And Collaboration
Branded share links with passwords and expiry, inbound file inboxes that collect files from anyone with a browser, and in-browser document co-editing are built in, so clients and partners exchange and review files with your team without a second tool.
Rated #1 In Gartner Peer Insights
Files.com is the #1-rated MFT platform in Gartner Peer Insights, with a built-in AI assistant and MCP server, SDKs and a Terraform provider. It’s the platform a team grows into, not a single SFTP gateway you outgrow.
One Platform To Replace Your Whole File Stack
A managed SFTP endpoint is one of these six capabilities. Files.com ships all of them on one platform.
Cloud SFTP, FTP & MFT Server
Dedicated, fully managed SFTP, FTPS, and FTP endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerFile Sharing & Collaboration
Branded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationFast File Transfer & Acceleration
Move files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersAutomation & Workflows
Trigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsData Transformation & Format Conversion
Reshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractDesktop Drive & File Server Replacement
Native apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
The Price That Makes The Decision Easy
Files.com Starter is $199/month with SFTP, FTPS, FTP, and WebDAV all included — no per-protocol surcharge, no quote to get a number. When you outgrow the included counts, the overages are cheap, not a forced upgrade.
These Teams Retired Their SFTP Endpoints
Marc Jacobs, Jockey, Acer, and Tommy Bahama moved their transfer workloads onto one platform. Here's how.
Marc Jacobs Retired Its FTP/SFTP Servers One Workload at a Time With Files.com
Amid simultaneous ERP and cloud migrations, Marc Jacobs kept dozens of live retail flows moving while completing its data-center exit.
Read The Story
One Counterparty at a Time, Jockey Moves Off Its Progress Ipswitch FTP Server With Files.com
Files.com runs alongside the old endpoint, letting Jockey remove workloads it controls while vendors and remaining third parties move on their own schedules.
Read The Story
Acer America Retired Its Warranty Repair FTP Server With Files.com—Without Changing the Address
A weekend cutover moved the repair channel to Files.com while preserving the Acer endpoint and protocols its service providers already used.
Read The Story
Tommy Bahama Replaced Its FTP Server and Cron Jobs With Files.com—Without Missing a Just Enough Planning Cycle
A cautious, hardest-first migration moved ten vendor exchanges off hand-maintained infrastructure and closed the inbound firewall paths behind them.
Read The Story
Security And Compliance, Built In
Files.com has run for 15+ years with zero breaches. The controls your auditors ask about are standard here, not add-ons.
SOC 2 Type II
Independently audited, every year.
FedRAMP Certified
Certified under FedRAMP 20x at Class A, with Class B in progress.
HIPAA & GDPR
BAA and DPA available, with EU and regional data residency.
Encrypted End To End
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SSO, SCIM & MFA
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Complete Audit Trail
Every action logged immutably and streamed to your SIEM.
Every Support Request Reaches A Senior Engineer
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
All-Engineer Support Desk
Talk to file transfer experts who understand how you work.
- Replies in under an hour
- Talk straight to engineers
- We watch for problems
- We own the escalation
Onboarding Services
A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.
- Migration planning
- Help on go-live day
- Workflow tuning
- Training for your team
Resources & Training
Clear documentation, training materials, and how-to guides.
- API documentation
- Video tutorials
- How-to guides
- Yearly in-person customer events
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
Tommy Chapley
Senior Software Engineer, Equifax
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
Regis Litre
Chief Information Officer, Rag & Bone
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
Nelson Miranda
Sr. Systems Engineer, Spirit Airlines
Files.com Vs. Couchdrop FAQ
What buyers ask most when comparing Files.com to Couchdrop.
Files.com is a File Orchestration Platform: it moves files on schedules and triggers the way Couchdrop does, and adds native desktop, mobile, CLI, and Agent apps, a mountable drive, file sharing and collaboration, top-speed transfers, built-in AI, and developer tooling. Couchdrop is a cloud SFTP gateway that runs entirely in the browser.
No. Couchdrop runs entirely in the web browser and exposes an SFTP endpoint: there is no installable client, so no mounted drive and no phone app. Files.com ships a desktop app, a mobile app, a CLI, and an on-premise Agent.
Yes. Couchdrop moves files over SFTP, FTP, and WebDAV: protocols built for compatibility, not performance. Files.com supports those too, but its speed comes from clients tuned for upload and a cloud built for file orchestration: more than twice as fast as Couchdrop in our benchmarks, and the gap is wider on human-initiated transfers.
Yes. Files.com builds the sharing and collaboration layer in: branded share links with passwords and expiry, inbound file inboxes that collect files from anyone with a browser, and in-browser document co-editing.
No. Couchdrop has no AI features. Files.com includes a built-in AI assistant and an MCP server that lets AI agents operate directly on your files.
Yes. Files.com covers everything Couchdrop does (managed SFTP, FTP, and scheduled automations across your cloud storage) and adds the native apps, the mountable drive, file sharing and collaboration, top-speed transfers, AI, and developer tooling a growing team needs next. Teams move to Files.com so they don’t have to re-platform once one SFTP gateway stops being enough.
No. Couchdrop is operated from New Zealand. Files.com is a US company with US-based engineering and support, which matters to buyers weighing data sovereignty, contracting, and support time zones.
Yes. Files.com publishes its pricing: the Starter plan is $199/month and Power is $499/month, with no contract required. Couchdrop publishes only its $50/month entry plan, which covers a single SFTP user, and routes every larger tier through a sales quote. For a true one-user need that plan is cheaper; for anything past it, you are quoting against a sales team.
The Decision
Couchdrop works as a browser-based SFTP gateway with triggered and scheduled automations. It doesn’t replace a file server, ship a native app, or offer SDKs, a CLI, AI, or infrastructure-as-code. Files.com is the File Orchestration Platform you won’t outgrow and won’t have to re-platform away from later.
Run On The Platform, Not The Gateway
Native apps, a real drive, sharing and collaboration, and top-speed transfers, on one File Orchestration Platform 4,000+ organizations already trust. Start a 7-day free trial or talk to our team.
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