Files.com is the file layer broadcast and media run on — program distribution on the broadcast clock, contributors who aren’t technical, and archives that never move. 4,000+ organizations trust Files.com, including Bloomberg, Gray Media, and Urban One.
No pushy sales process
Real companies. Real file flows. Real results.
In broadcast and media, a file sitting in a folder is a broadcast decision. The affiliate pulls on a fixed clock. The station has to open with tonight’s files delivered. The deadline doesn’t negotiate — and the legacy answer is a sprawl of self-run FTP servers and scripts that somebody built years ago, quietly load-bearing for a workflow that absolutely cannot fail.
Files.com is what that sprawl graduates to: the same standard protocols your playout automation and cameras already speak, plus the automation, partner ergonomics, delegated administration, and per-file attribution the free server never had — migrated affiliate by affiliate, with a DNS change instead of a reconfiguration, because 60 affiliates can’t be asked to change anything.
Station groups, radio networks, publishers, sports production, and newsrooms each run a different exchange. These are the ones Files.com carries in production every day.
Newscasts, syndicated shows, and program files land in the folders your playout automation pulls from — on a schedule enforced by Automations, including the scheduled deletes that keep yesterday’s news from ever reaching air.
Wide Orbit wants a mapped drive. The crawler only checks existence. The camera transmits FTP. Files.com changes what stands behind the interface — mapped drives, FTP/SFTP, and fixed folder shapes stay exactly as the automation expects.
Full-game masters and multi-gigabyte segments move at full speed from the truck to the edit to master control — because a segment that misses the edit suite misses air.
Mounts put one governed surface over S3, Box, Google Cloud Storage, and the logger’s local drive — Raycom Sports calls it a “soft MAM”: the presentation layer it bought instead of a MAM.
Pastors, advertisers, remote reporters, and freelancers deliver through Inboxes and per-contributor folders — a naming rule and a midnight harvest Automation turn a non-technical contributor into a reliable supplier.
Hundreds of thousands of media and metadata files a month flow from publishers and suppliers into your pipeline — Files.com is the front door the content walks through, with Automations moving it onward to the cloud storage behind it.
Media & Entertainment
The global photo desk moved photographers individually onto a managed inbound perimeter while its cameras, internal servers and downstream publishing systems kept working as before.
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Media & Entertainment
By rebuilding the file layer in parallel on Files.com, Urban One kept affiliate connections unchanged while ending the infrastructure work its broadcast engineers had handled themselves.
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Media & Entertainment
A parallel, publisher-by-publisher cutover let Storytel preserve existing integrations, strengthen credentials, and decommission the server on schedule.
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Media & Entertainment
Without migrating its media, Raycom gave production trucks, editors, master control, and broadcast partners one automated path to full-game files.
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Files.com moves files in and out of the systems media already depends on — Wide Orbit and Radio Spider on the playout side, Telestream Vantage in the transcode chain, Photo Mechanic on the photo desk, Shopify and Linnworks where commerce meets content — all over the standard protocols those systems already speak. Identity comes from Okta or Google Workspace with SCIM, and storage mounts in place — Amazon S3, Google Cloud Storage, Box, or the station’s own servers via the outbound-only Agent.
The self-run FTP servers, the engineer's personal hosting account, the OneDrive workaround, and the scripts nobody wants to be paged for — replaced by one platform a three-person team can govern.
Dedicated, fully managed SFTP, FTP, and FTPS endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerBranded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationMove files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersTrigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsReshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractNative apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
SOC 2 Type II audited, zero breaches in 15+ years, per-file attribution on the air chain, and per-tenant isolation for every advertiser and affiliate.
Independently audited, every year.
BAA and DPA available, with EU and regional data residency.
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Every action logged immutably and streamed to your SIEM.
Third-party tests across the whole platform.
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
Talk to file transfer experts who understand how you work.
A dedicated Onboarding Architect and a step-by-step plan — most teams are live within five business days.
Enterprise Support is a real relationship, not a faster queue. Enterprise Support customers run Files.com around the clock as critical infrastructure, and we’re there when something can’t wait until Monday morning.
See Enterprise Support“We tested about five different cloud FTPs and Files.com had much faster download and upload speeds. Plus they have a great user interface with a lot of features.”
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
“Files.com just works. User maintenance is a non-issue with auto deprovisioning, and connecting with external partners has gotten dramatically simpler.”
What broadcast IT and media operations teams ask most when evaluating Files.com.
4,000+ organizations run mission-critical file transfer on Files.com. Talk to our team or validate the technology on a free trial.
No pushy sales process
