Files.com is the file layer broadcast and media run on: program distribution on the broadcast clock, contributors who aren’t technical, and archives that never move. 4,000+ organizations trust Files.com.
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Real companies. Real file flows. Real results.
In broadcast and media, a file sitting in a folder is a broadcast decision. The affiliate pulls on a fixed clock. The station has to open with tonight’s files delivered. The deadline doesn’t negotiate. The legacy answer is a sprawl of self-run FTP servers and scripts that somebody built years ago, quietly load-bearing for a workflow that absolutely cannot fail.
Files.com is what that sprawl graduates to: the same standard protocols your playout automation and cameras already speak, plus the automation, partner ergonomics, delegated administration, and per-file attribution the free server never had, migrated affiliate by affiliate, with a DNS change instead of a reconfiguration, because 60 affiliates can’t be asked to change anything.
Station groups, radio networks, publishers, sports production, and newsrooms each run a different exchange. These are the ones Files.com carries in production every day.
Newscasts, syndicated shows, and program files land in the folders your playout automation pulls from, on a schedule enforced by Automations, including the scheduled deletes that keep yesterday’s news from ever reaching air.
WideOrbit wants a mapped drive. The crawler only checks existence. The camera transmits FTP. Files.com changes what stands behind the interface, while mapped drives, FTP/SFTP, and fixed folder shapes stay exactly as the automation expects.
Full-game masters and multi-gigabyte segments move at full speed from the truck to the edit to master control, because a segment that misses the edit suite misses air.
Mounts put one governed surface over S3, Box, Google Cloud Storage, and the logger’s local drive. One sports broadcaster calls it a “soft MAM”: the presentation layer it bought instead of a MAM.
Pastors, advertisers, remote reporters, and freelancers deliver through Inboxes and per-contributor folders. A naming rule and a midnight harvest Automation turn a non-technical contributor into a reliable supplier.
Hundreds of thousands of media and metadata files a month flow from publishers and suppliers into your pipeline. Files.com is the front door the content walks through, with Automations moving it onward to the cloud storage behind it.
The global photo desk moved photographers individually onto a managed inbound perimeter while its cameras, internal servers and downstream publishing systems kept working as before.
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The replacement had to carry massive files from studios the brand did not control and make creative intake easier for editors to manage.
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Files.com let the studio change the exchange beneath a continuously moving, image-by-image workflow without pausing weekly production.
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By rebuilding the file layer in parallel on Files.com, the broadcaster kept affiliate connections unchanged while ending the infrastructure work its broadcast engineers had handled themselves.
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Files.com moves files in and out of the systems media already depends on: WideOrbit and Radio Spider on the playout side, Telestream Vantage in the transcode chain, Photo Mechanic on the photo desk, and Shopify and Linnworks where commerce meets content, all over the standard protocols those systems already speak. Identity comes from Okta or Google Workspace with SCIM, and storage mounts in place: Amazon S3, Google Cloud Storage, Box, or the station’s own servers via the outbound-only Agent, so the archive stays where it is while access, audit, and automation move to Files.com.
The self-run FTP servers, the engineer's personal hosting account, the OneDrive workaround, and the scripts nobody wants to be paged for — replaced by one platform a three-person team can govern.
Dedicated, fully managed SFTP, FTPS, and FTP endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerBranded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationMove files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersTrigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsReshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractNative apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
SOC 2 Type II audited, 15+ years in production, per-file attribution on the air chain, and per-tenant isolation for every advertiser and affiliate.
Independently audited, every year.
Certified under FedRAMP 20x at Class A, with Class B in progress.
BAA and DPA available, with EU and regional data residency.
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Every action logged immutably and streamed to your SIEM.
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
Talk to file transfer experts who understand how you work.
A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.
Enterprise Support is a real relationship, not a faster queue. Enterprise Support customers run Files.com around the clock as critical infrastructure, and we’re there when something can’t wait until Monday morning.
See Enterprise Support“We tested about five different cloud FTPs and Files.com had much faster download and upload speeds. Plus they have a great user interface with a lot of features.”
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
“Files.com just works. User maintenance is a non-issue with auto deprovisioning, and connecting with external partners has gotten dramatically simpler.”
Who the files move with at the networks, station groups, syndicators and studios on Files.com.
Commercials, promos and programs are dropped once and distributed to affiliate and station folders, where playout automation pulls them on schedule, so traffic and master control stop pushing files by hand on deadline.
Affiliate radio and TV stations fetch the day’s programming from their own folders over SFTP or FTP with credentials set once, so a syndicator serves hundreds of stations without touching a station’s automation.
Hundred-gigabyte raw footage and finished masters go to remote editors, agencies and networks as expiring branded links or into shared folders, at line speed, so the hard drive in the courier bag retires. Deadline delivery no longer depends on a shipping label.
Field encoders upload straight over FTP, and publishers and production partners deliver large media into a folder that triggers the transcode pipeline, with the arrival logged and the late delivery flagged.
What broadcast IT and media operations teams ask most when evaluating Files.com.
Files up to 5 TB move at full speed, with chunked, resumable, parallel transfer built into the apps, the CLI, and the browser. Broadcast and media customers move full-game masters of tens of gigabytes and hundreds of gigabytes of daily audio; petabytes a month is no problem.
No. Customers have pushed over 20 Gbit/s with Files.com’s own tooling, without proprietary acceleration like Aspera’s FASP, and your partners never install a proprietary client. The game master and the daily audio move on the same platform that runs the rest of the exchange.
Yes. That’s the pattern broadcast runs on: the automation doesn’t change, the thing behind it does. WideOrbit keeps its mapped drive, Radio Spider keeps its folder checks, Telestream Vantage keeps pulling over FTP/SFTP, and field cameras keep transmitting FTP, while governance, audit, and cloud storage arrive behind the interface.
Files.com connects to MAM and edit systems the way they already expect: a watched folder, a mapped drive, or a standard protocol like SFTP, FTPS, or WebDAV. If the system can pull from a folder or a protocol endpoint, it works with Files.com, with no plugin to install and nothing to rewrite.
Yes. No proprietary client, ever. Partners use a browser, a standard SFTP client, or a share link, and non-technical contributors get an Inbox with their own folder, so outside contributors like advertisers and community submitters deliver without an account or an install.
Yes. Delegated administration lets station IT provision users and assign folder permissions without corporate in the loop, with hard edges so no station admin gets site-wide rights. The same shape governs a hundred-station group as cleanly as a five-station one.
No. Remote Server Mounts put the governed surface in front of storage that stays where it is: S3, Box, Google Cloud Storage, or the always-recording logger whose multi-terabyte archive never leaves the building. Access moves; the archive doesn’t.
Give each station a Files.com account scoped to its own folder, drop the spot once into a distribution folder, and let an automation copy it to every station’s folder, or to the subset a traffic list names. Stations pull with the FTP or SFTP client their playout system already uses, and the log shows which station picked up which spot and when.
Publish the day’s programs to each affiliate’s folder on Files.com, and the station’s automation fetches on its own schedule over SFTP or FTP with a credential set once at setup. File-delivery monitoring tells the network which affiliates have not picked up before air time.
Yes. Files.com transfers files up to 5 TB over parallel, resumable connections, and a share link under your domain delivers the cut to an editor or a network with no account and no software. Large sets go as a folder link with an expiration, every download is logged, and terabyte-scale delivery runs the same way.
4,000+ organizations run mission-critical file transfer on Files.com. Talk to our team or validate the technology on a 7-day free trial.
No pushy sales process