Files.com is the file infrastructure software companies ship instead of building — customer data intake, support-diagnostic collection, and release distribution, embedded in your product and driven by API. 4,000+ organizations trust Files.com, including GoDaddy, Zillow, Redis, and Canonical.
No pushy sales process
Real companies. Real file flows. Real results.
When your product runs on customer data, the intake tier gates revenue: every new customer starts by handing over files, onboarding SLAs ride on it, and a public upload surface is a standing security obligation for as long as it exists. The companies that know this best — the ones most capable of building it themselves — keep deciding not to.
Files.com is the buy side of that decision, with the whole surface already assembled: per-customer isolation, write-only and zero-standing-credential patterns your security team will actually approve, mounts that keep the bytes in your own buckets, a full API to drive it all as code — and a branded domain that reads as your product, because it is.
SaaS vendors, infrastructure companies, MSPs, and data platforms each run a different exchange. These are the ones Files.com carries in production every day.
Every new customer starts by handing over data. A branded, per-customer SFTP endpoint — provisioned by API or Terraform — turns onboarding into a folder, a credential, and a routing rule, so the intake tier stops capping how fast you sign customers.
Multi-gigabyte logs and disk images arrive from strangers mid-outage — write-only credentials, per-ticket ephemeral accounts, and browser or SFTP as a coverage model, on a branded domain their firewall team will actually allowlist.
Installers, patches, and firmware go out through branded share links and scoped accounts — the payloads mail filters and USB policies exist to block, delivered anyway, with every download logged.
Remote Server Mounts put the endpoint in front of your own S3, GCS, or Azure buckets under short-lived credentials — the InfoSec requirement that the transfer vendor never hold the bytes, satisfied by architecture.
Long-tail partners who can’t use your API still deliver by file — scheduled syncs poll their servers so your engineering builds every interface against one reliable surface instead of hundreds of partner endpoints.
Per-customer buckets, regional child sites, and per-folder storage regions enforce the data-residency and isolation clauses your enterprise contracts carry — customer A can never see customer B, provably.
Software & Technology
API-driven, write-only intake lets customers deliver diagnostics through their firewalls while Redis keeps no standing credentials for external uploaders.
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Software & Technology
A Kyndryl-owned hostname, fixed IP addresses, and one-for-one path mapping let established z/OS workflows keep running across tightly controlled client environments.
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Software & Technology
A public endpoint accepts large diagnostics from the shell while write-only permissions isolate customers and Canonical-backed identities govern retrieval.
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Software & Technology
Institutional customers move critical financial data through an isolated, auditable exchange that e-Builder delivers as part of its own software.
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Files.com drives and is driven by the modern stack: Amazon S3, Google Cloud Storage, and Azure Blob mounted in place; identity from Okta or Entra ID with SCIM; webhooks into your ticketing and orchestration; audit events into your SIEM; and Terraform declaring all of it across dev, test, and prod.
The self-hosted SFTP fleet, the Lambda glue, the per-customer buckets built by hand — replaced by one platform your product provisions by API.
Dedicated, fully managed SFTP, FTP, and FTPS endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerBranded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationMove files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersTrigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsReshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractNative apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
SOC 2 Type II audited, zero breaches in 15+ years, and the evidence package your customers’ vendor reviews consume directly.
Independently audited, every year.
BAA and DPA available, with EU and regional data residency.
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Every action logged immutably and streamed to your SIEM.
Third-party tests across the whole platform.
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
Talk to file transfer experts who understand how you work.
A dedicated Onboarding Architect and a step-by-step plan — most teams are live within five business days.
Enterprise Support is a real relationship, not a faster queue. Enterprise Support customers run Files.com around the clock as critical infrastructure, and we’re there when something can’t wait until Monday morning.
See Enterprise Support“Great REST API for automating everything, well documented. Every SFTP use case we have is covered, with encryption end-to-end.”
“The one-time file upload links, one-time file download links, and the management UI make my work easier and more efficient — they make it easier to gather and share sensitive documents in a secure way.”
“A security-first approach, granular permission model, and detailed audit logging. Easy to enforce least-privilege access across multiple sites.”
What engineering and platform teams ask most when evaluating Files.com.
4,000+ organizations run mission-critical file transfer on Files.com. Talk to our team or validate the technology on a free trial.
No pushy sales process
