Files.com is the File Orchestration Platform manufacturers run on: supplier EDI under retailer mandates, plant networks that never open inbound, and fleets of equipment that speak the protocol they were built with. 4,000+ organizations trust Files.com.
No pushy sales process
Real companies. Real file flows. Real results.
Manufacturing file exchange has a constraint no generic platform respects: the endpoints can’t change. The haul truck speaks plain FTP to a hardcoded IP. The vinyl saw might be running DOS. The update behavior is baked into software on 26,000 machines in the field. The supplier in another hemisphere has your hostname in a script nobody there can edit.
Files.com modernizes everything behind the endpoint while the endpoint stays exactly where your equipment expects it: SFTP, FTPS, and FTP side by side, dedicated IPs and preserved hostnames, the outbound-only Agent into sealed plant networks, and AS2 EDI built in for the trading partners who mandate it. The migration runs one counterparty at a time, because that’s the only way this industry actually moves.
Manufacturers move CAD drawings and plan sets with clients, contractors, and suppliers the same way, at any size, without a DMZ server.
Automotive tiers, heavy industry, electronics, packaging, and distribution each run a different exchange. These are the ones Files.com carries in production every day.
When a national retailer mandates AS2, it’s built in: X12 850s in, 810s and acknowledgements out, no separate gateway to buy and no week-long ERP-vendor build. One aftermarket parts distributor met exactly that mandate in-house with a two-person IT team.
A folder, a credential, and a root-scoped account per supplier: price files, drawings, POs, and onboarding that stops being a queue. The next supplier costs a folder, not an integration project.
The outbound-only Agent reaches sequencing servers, plant file shares, and machines on segregated networks with no inbound firewall change, including the DOS-era equipment nobody is allowed to touch.
Trucks, instruments, and embedded devices that speak plain FTP to hardcoded addresses keep working. Dedicated IPs and preserved hostnames mean the endpoint changes owners without the fleet ever being reprogrammed. One heavy-equipment dealer runs 1,900+ haul trucks this way.
Partner files route into SAP, Epicor, and PLEX landing zones through Automations built to handle each file exactly once, including a sequence check that finds the missing just-in-sequence file and resends it before the line notices.
CAD packages and subassembly drawings go out to suppliers on scoped accounts with a forensic access log; multi-gigabyte device diagnostics come back through Inboxes from customers who can’t be provisioned and won’t install anything.
Files.com moves files between the systems manufacturers already depend on: SAP, Epicor, PLEX, and Infor at the ERP layer, Boomi and MuleSoft in the middle, EDI VANs where they remain, and Workday, ADP, and banking on the back office. Identity comes from Microsoft Entra ID or Okta with SCIM, and storage mounts in place: Azure Blob, Amazon S3, or the plant file server via the Agent, so the data stays in your own tenancy and passes your own scanning.
The DMZ file server, the AS2 gateway, the EDI bolt-ons, and the per-plant script pile — replaced by one platform your two-person IT team can actually run.
Dedicated, fully managed SFTP, FTPS, and FTP endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerBranded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationMove files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersTrigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsReshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractNative apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
SOC 2 Type II audited, 15+ years in production, and an outbound-only architecture that never asks the plant firewall to open — the posture that retires the DMZ.
Independently audited, every year.
Certified under FedRAMP 20x at Class A, with Class B in progress.
BAA and DPA available, with EU and regional data residency.
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Every action logged immutably and streamed to your SIEM.
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
Talk to file transfer experts who understand how you work.
A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.
Enterprise Support is a real relationship, not a faster queue. Enterprise Support customers run Files.com around the clock as critical infrastructure, and we’re there when something can’t wait until Monday morning.
See Enterprise Support“As a large furniture manufacturer handling a high volume of high-resolution images, it makes everything effortless. The platform is secure, easy to use, and reliable — even when transferring large files.”
“I set up all our users and set up inboxes where our customers can send us files, and everything just works. Email notifications are also a big thing for us — we need to know when we have a new file sent to us, and those just work as well.”
“Files.com is a secure and easy-to-set-up product with multiple integration options for on-premise servers or any of the public cloud servers. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently.”
What manufacturing IT and EDI teams ask most when evaluating Files.com.
Yes. AS2 is built into Files.com: certificates, MDN receipts, X12 and EDIFACT, with no separate product to buy and no per-partner add-on. Manufacturers meet retailer and OEM AS2 mandates in-house, including OEM connections with exact digest/encryption specs and synchronous MDN requirements.
Yes, deliberately. A $200,000 machine with a 20-year life speaks whatever it was programmed with: plain FTP, fixed IPs, no DNS. Files.com meets it there, with FTP alongside SFTP and FTPS, dedicated IP addresses, and preserved hostnames, so the fleet never gets reprogrammed while everything behind the endpoint modernizes.
Yes. The Files.com Agent runs inside the plant network and makes only outbound connections, so no inbound firewall port opens and the OT/IT boundary stays sealed. Manufacturers run Agents on sequencing servers across multiple countries and on networks feeding production saws.
Files TransformScript transforms X12, EDIFACT, CSV, XML, and JSON inside the platform, and File Extraction routes files by their content, so the common EDI and document formats are handled without a bolt-on translator. Legacy vendors retain depth in niche protocols like PeSIT and OFTP2; if a workload genuinely requires those, talk to our team about the specific flow.
One counterparty at a time, never a flag-day cutover. Files.com takes over your existing hostname as a custom domain, the old and new systems run in parallel, and suppliers in China or Mexico keep the address and credentials they already have. One company that audited its estate during the move found roughly four genuinely active connections where 50 to 100 were assumed. The migration shrank instead of growing.
4,000+ organizations run mission-critical file transfer on Files.com. Talk to our team or validate the technology on a 7-day free trial.
No pushy sales process