Files.com is the file exchange layer logistics runs on — order files into the warehouse, settlement files on next-day deadlines, and partner endpoints that outlive every server behind them. 4,000+ organizations trust Files.com, including GEODIS, HAVI, and FlightSafety.
No pushy sales process
Real companies. Real file flows. Real results.
Strip away the trucks, and much of logistics is a file transfer with a deadline: the load file that reaches the grocery DC three times a day, the truck manifest that feeds tonight’s dispatch, the deposit report that drives tomorrow’s settlement. And the defining constraint is that the connection details live in other companies’ IT departments — a 3PL cannot update a single counterparty’s configuration on their behalf, so the server carrying those connections can never be replaced by decree, only outlived.
Files.com gives the exchange an endpoint that outlives any server behind it: your own branded domain and dedicated IPs that partner firewalls approve once, AS2 under your own certificates, automations that fire on the file itself, and a timestamped audit record that settles delivery disputes with a lookup — migrated one workload at a time, because in this industry nobody does a flag-day cutover.
3PLs, carriers, shippers, and transportation networks each run a different exchange. These are the ones Files.com carries in production every day.
Customer ERPs drop orders into isolated inbound folders; confirmations flow back for the ERP to collect — Automations route each customer’s files into the warehouse system, because goods move when files move.
The connection details live in other companies’ IT departments — so migration means a branded domain, a DNS change, and parallel running. HAVI moved 460 partner connections to close a data centre; Colinx moved ~200 off MOVEit Cloud with no URL rewritten.
Deposit reports, payroll, and billing files carry hard external clocks — event-triggered Automations fire on the file itself, not on a schedule that guesses when it lands, and the credits post the next business day.
Retail EDI over built-in AS2 — your certificates, MDN receipts, and provable fault attribution — so a two-person team runs what a hosted EDI supplier used to, and a failing partner connection stops being an unanswerable dispute.
Prove a file never arrived, prove exactly when it did, prove whose endpoint is broken — the audit trail is a commercial instrument in a business of disputed shipments, and it’s searchable by filename and user.
Half the accounts on a logistics site are unattended server-to-server connections — SSH keys, IP allow-lists, scoped credentials, and burst tolerance for the 5-minute polling jobs that are the real workload.
Transportation & Logistics
One business-side manager moved client-isolated dispatch feeds to Files.com, where nightly manifests have arrived for three years without daily intervention.
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Transportation & Logistics
The move paired a parallel migration around an unexportable host key with Azure B2C provisioning that now creates file accounts at login.
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Transportation & Logistics
Because connection details sat with hundreds of outside companies, HAVI replaced an all-at-once migration with scheduled, service-by-service cutovers.
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Transportation & Logistics
Roughly ten customer ERP connections had to remain isolated and keep speaking SFTP or AS2 while the exchange layer moved to Files.com.
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Files.com moves files between the systems logistics already depends on: WMS platforms like Infor, ERPs including SAP and Oracle, Workday and ADP on the people side, and customs and trade-zone documentation flows. Identity comes from Microsoft Entra ID or Okta with SCIM, logs stream to your SIEM, and storage mounts in place — Amazon S3, Azure Blob, or the on-prem systems reached outbound-only via the Agent.
The partner-facing server, the hosted EDI supplier, the decrypt scripts, and the ShareFile workaround — replaced by one platform run by teams as small as one.
Dedicated, fully managed SFTP, FTP, and FTPS endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerBranded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationMove files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersTrigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsReshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractNative apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
SOC 2 Type II audited, HIPAA BAA available, zero breaches in 15+ years, and geo-blocking enforced as policy — the posture your shippers’ security reviews expect.
Independently audited, every year.
BAA and DPA available, with EU and regional data residency.
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Every action logged immutably and streamed to your SIEM.
Third-party tests across the whole platform.
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
Talk to file transfer experts who understand how you work.
A dedicated Onboarding Architect and a step-by-step plan — most teams are live within five business days.
Enterprise Support is a real relationship, not a faster queue. Enterprise Support customers run Files.com around the clock as critical infrastructure, and we’re there when something can’t wait until Monday morning.
See Enterprise Support“Our previous solution was on-prem, so we had to allow a third-party vendor onto our entire network. With Files.com that isn't the case — everything is handled at the cloud-based level, whether it's inbound or outbound.”
“Files.com is a secure and easy-to-set-up product with multiple integration options for on-premise servers or any of the public cloud servers. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently.”
“Phenomenal technical support — I can always get a quick answer when I need one. Combined with a platform that just runs.”
What logistics and supply-chain IT teams ask most when evaluating Files.com.
4,000+ organizations run mission-critical file transfer on Files.com. Talk to our team or validate the technology on a free trial.
No pushy sales process
