Pricing and Plans

Starter

10

$

per month
per user

5 users minimum
1 TB monthly usage

Power

15

$

per month
per user

15 users minimum
5 TB monthly usage

Premier

20

$

per month
per user

25 users minimum
10 TB monthly usage

Collaboration, Automation, and Integration

Core features available in every plan:

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Modern web app for desktop and mobile
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Desktop app for macOS and Windows
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API and SDKs for popular programming languages
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Low-Code/No-Code Automations and Integrations
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Granular Permissions and Access Delegation
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Inboxes for Public Uploads
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Sync One-Way or Two-Way with Other Clouds
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Localized into 8 Global Languages
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Site-wide search your files
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In-app image and video previews
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Custom Branding and White Labelling

Security and Compliance

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Multi-factor authentication
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Encryption at rest and in-flight
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Password-protected and expiring Share Links
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File and Folder Permissions
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Data Locality
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GDPR Data Processing Addendum (DPA)
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EU-US Privacy Shield

Compare plans

Display prices in:
Monthly Price Per User
Starter$10

per month

per user

Power$15

per month

per user

Premier$20

per month

per user

User Minimum
5
20
50
Monthly Usage Included

Additional usage is always just $0.10/GB

1 TB
5 TB
10 TB

Have more than 50 users or need more than 100 TB? Contact us for a custom quote.

File Transfer Protocols, Management, and Integration

Starter
Power
Premier
Modern Desktop and Mobile web interface with fast parallel upload support
Desktop app for macOS and Windows
REST API
SDKs for Java, .NET, JavaScript, Ruby, PHP, Python, Go
Zapier Integration (integrates hundreds of third-party services)
Microsoft Power Automate Integration (integrates hundreds of third-party services)
Share folders publicly via a static URL (Web Hosting)
Share selections of files publicly via access-limited Share Links
Share link password security and link expiration controls
Inboxes (Request files from others)
Webhooks
Connect via FTP or SFTP
Requires $199.00/mo Enterprise Connectivity Addon
Requires $199.00/mo Enterprise Connectivity Addon
Connect via WebDAV
Requires $199.00/mo Enterprise Connectivity Addon
Requires $199.00/mo Enterprise Connectivity Addon
Pair of IPs dedicated to your site
Requires $199.00/mo Enterprise Connectivity Addon
Requires $199.00/mo Enterprise Connectivity Addon
Custom SMTP for Outbound E-Mail

File Transfer Protocols and Integrations

Starter
Power
Premier
to/from OneDrive, Box, Dropbox
Requires $199.00/mo Enterprise Connectivity Addon
Requires $199.00/mo Enterprise Connectivity Addon
to/from Amazon Web Services, Azure, Google Cloud Platform
Requires $199.00/mo Enterprise Connectivity Addon
Requires $199.00/mo Enterprise Connectivity Addon
to/from FTP/SFTP/WebDAV Servers
Requires $199.00/mo Enterprise Connectivity Addon
Requires $199.00/mo Enterprise Connectivity Addon
to/from Rackspace, SharePoint, Backblaze B2, Wasabi
Requires $199.00/mo Enterprise Connectivity Addon
Requires $199.00/mo Enterprise Connectivity Addon
Remote Polling Frequency
1 hour
15 minutes
5 minutes

Global and International Support

Starter
Power
Premier
App available in 5 foreign languages

English, French, German, Japanese, Spanish

Store files globally in Files.com regions

Global regions include: USA, Canada, UK, Germany, Japan, Australia, and Singapore

1 region
2 regions
All regions

Security and Authentication

Starter
Power
Premier
2-Factor Authentication
Secure 2FA Via Authenticator Apps (Google Authenticator, Authy, Duo, etc.), Hardware Keys (Yubikey, etc.), and SMS
Ability to Mandate 2FA enrollment for users
Encryption
Encryption at rest and in-flight
A+ Score according to Qualys.com SSL security assessment
Secure HTTPS features, including modern ciphers, HSTS, HPKP, and session IP pinning
Custom SSL Certificate for custom domains (provided by us or provide your own)
GPG encryption using customer provided public keys
Single Sign-On (SSO)
Via Google/G-Suite, LDAP/AD/Microsoft/Azure, Okta, OneLogin, Auth0, Idaptiv, OAuth, SAML
Via a custom integration
Contact Us
File and Folder Permissions
Assign users/groups permissions (read/write/preview/list) on a per-folder basis
Permissions overview page allows for easy auditing

Digital Asset Management and Virtual Data Room Features

Starter
Power
Premier
In-app image and video previews

Branding and Customization

Starter
Power
Premier
Customer Header and Footer
Custom Colors
Custom Domain
Custom Whitelabel the Desktop App (your logo on every Desktop)
Custom SMTP for Outbound E-Mail

Administration and Workflows

Starter
Power
Premier
Automation and Workflows Features
Files expire after a certain period of time since creation
Users are notified when files are uploaded to a folder
Groups are notified when files are uploaded to a folder
Create folders when new users are added
Search
Search file names
Search inside files (search their contents)
Administration Delegation
Assign file permissions on a per-folder basis
Assign permission to view history logs on a per folder basis
Assign group admins who can add users to their group
Developer Support
SDKs for Java, .NET, JavaScript, Ruby, PHP, Python, Go
Additional full accounts for use as a staging environment

up to 2, Usage is combined toward single quota

Support and SLA

Starter
Power
Premier
Support Channels
Email/chat only
Email/chat/phone
Email/chat/phone with priority
Migration assistance
Basic
Basic
Full
Priority access to beta features
24/7 Emergency "911" direct engineer pager access
Contact Us

Compliance and Legal

Starter
Power
Premier
GDPR Data Processing Addendum (DPA)
EU-US Privacy Shield
HIPAA/HITECH Business Associate Agreement (BAA) .
Archive-Only Mode (prevent file deletion entirely)
Agreement to provide your regulatory body access to your data (finance/banking/other regulated clients)
Assistance with your audit or vendor compliance programs
10 hours/year
Consideration of changes to our Terms of Service
Contact Us
Businesses: optionally prevent Files.com from listing you as a customer on our website
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