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Files.com Pricing Plans
Minimum User Commitment
You must commit to at least this many users. Use the calculator at the top of this page for a total cost estimate. Discounts are available above 50 users.
Monthly Usage Included
Additional usage starts at $0.10/GB, with substantial volume discounts available.
Daily API Request Limit
This is the maximum number of requests to our server that can be made per day before you will be asked to upgrade to the next plan level. This is a soft limit, not a hard limit, meaning that you will not be penalized for transient spikes. To provide more context, the Power plan limit of 250,000 is enough for 96% of our customers and the Premier plan limit of 2,000,000 is enough for 99% of our customers.
File Transfer and Integrations
Modern Desktop and Mobile web interface with fast parallel upload and download support
Desktop apps for macOS and Windows
Install on as many computers as you'd like.
REST API so you can build custom integrations
Zapier Integration (integrates hundreds of third-party services)
Share files and folders publicly via a static URL (Web Hosting)
Share files and folders publicly via access-limited Share Links
Share link password security and link expiration controls
Inboxes (Request files from others)
Inbound FTP, SFTP, and WebDAV
Mount or Sync OneDrive, Box, Dropbox, AWS S3, Azure Blob Storage, Google Cloud Platform, Rackspace, Backblaze B2, Wasabi, or Remote FTP/SFTP/WebDAV Servers
Max Sync Frequency for Scheduled Push/Pulls
Every 15 minutes
Every 5 minutes
Webhooks (notify other systems when events occur)
Pair of Dedicated IP Addresses (required for some Enterprise use cases)
Custom SMTP for Outbound E-Mail (required for some Enterprise use cases)
Global and International Support
App available in 5 foreign languages
English, French, German, Japanese, Spanish
Store files globally in Files.com regions
Global regions include: USA, Canada, UK, Germany, Japan, Australia, and Singapore
Secure 2FA Via Authenticator Apps (Google Authenticator, Authy, Duo, etc.), Hardware Keys (Yubikey, etc.), and SMS
Ability to Mandate 2FA enrollment for users
Security and Encryption
Encryption at rest and in-flight
A+ Score according to Qualys.com SSL security assessment
Secure HTTPS features, including modern ciphers, HSTS, HPKP, and session IP pinning
Custom SSL Certificate for custom domains
You can provide your own SSL Certificate for use with HTTPS and FTP, or we will register one for you, on us.
GPG encryption using customer provided public keys
GPG (also known as PGP) encryption is Public/Private Key encryption. You only provide us with your Public Key, meaning once encrypted, we cannot read your data.
Allow or Block usage based on country
Country-based whitelist and blacklist so you can meet compliance requirements based on country. Note: we automatically block users from OFAC-sanctioned countries.
Mandate share links to have passwords
This feature allows you to mandate that all files shared publicly are shared with a password.
Legacy / expired cipher expanded support timeline
Some of our customers require support for legacy or old/insecure ciphers over SFTP, FTP, and HTTP connections. This feature allows opting in to legacy insecure ciphers if you require it.
Single Sign-On (SSO)
via Atlassian, Auth0, Box, Dropbox, Google, Idaptiv, JumpCloud, LDAP, Microsoft Azure, Okta, Onelogin, or Slack
via a custom integration
Administration Delegation and Granular Permissions
Assign users/groups permissions (read/write/preview/list) on a per-folder basis
Permissions overview page allows for easy auditing
Assign permission to view history logs on a per folder basis
Assign group admins who can add users to their group
Require that all permissions be managed via groups
Synchronize all permissions from a remote identity server (such as LDAP, SAML, etc.)
Digital Asset Management
Microsoft Office Online integrated for in-app preview and editing of Word, Excel, and PowerPoint documents
View/preview access is included, real time collaborative editing requires a valid Microsoft Office Online subscription to be purchased from Microsoft.
In-app image, audio, and video previews
Gallery and Grid mode allows you to preview media assets in Files.com so you can work efficiently with media.
In-app PDF and Document reader
Allows you to view PDFs and office documents directly in Files.com so you can work directly in the browser without downloading anything.
Watermark images with a custom watermark
Protects your images with a custom watermark so you can offer previews without giving away the full image contents.
Automation and Workflows
Expire files after a certain period of time since creation
Notify Users when files are uploaded to a folder
Notify Groups when files are uploaded to a folder
Request Files from a User or Group
Create folders when new users are added
Scheduled actions (move, copy, delete, request, etc.) on a schedule
Webhooks (notify other systems when events occur)
Inbound Webhooks (trigger actions on Files.com from another system)
Amazon SNS Notifications
Integration with Amazon SNS allows building custom apps on AWS that take actions when events occur on Files.com.
Posts messages to Slack when events occur on Files.com.
Custom Forms for Inboxes and Share Links
Custom form builder allows you to require specific information before sharing files publicly or allowing public uploads.
Branding and Customization
Custom Header and Footer
Custom Whitelabel the Desktop App (your logo on every Desktop)
Custom SMTP for Outbound E-Mail
Command-line app for Windows, Linux, and macOS
Additional full accounts for use as a staging environment
up to 2, Usage is combined toward single quota
Support and SLA
Email/chat/phone with priority
Service Level Agreement (SLA)
Receive a cash refund if we don't hit our aggressive uptime goals.
Priority access to beta features
24/7 Emergency "911" direct engineer pager access
Compliance and Legal
GDPR Data Processing Addendum (DPA)
EU-US Privacy Shield
Clickwrap feature (require people to accept terms before joining or accessing files)
This feature allows you to create custom clickwrap pages such as NDAs or EULAs that a user must agree to.
HIPAA/HITECH Business Associate Agreement (BAA)
Archive-Only Mode (prevent file deletion entirely)
Agreement to provide your regulatory body access to your data (finance/banking/other regulated clients)
Assistance with your audit or vendor compliance programs
Consideration of changes to our Terms of Service
Collaboration, Automation, and Integration
Core features available in every plan:
Modern web app for desktop and mobile
Desktop app for macOS and Windows
API and SDKs for popular programming languages
Granular Permissions and Access Delegation
Inboxes for Public Uploads
Localized into 8 Global Languages
Site-wide search your files
In-app image and video previews
Custom Branding and White Labelling
Security and Compliance
7-Day Absolutely Free Trial
We know that Files.com may end up replacing multiple services in your business, and we imagine that you probably want to give Files.com a try for yourself before you go canceling your other services.
So, we're offering, for a limited time, a free trial of Files.com for 7 days.
We're giving you this trial because we want you to see exactly how easy it is to set up and use Files.com. There’s no catch, and there’s no need to provide any billing information.
And even once you become a paying customer, your investment is completely risk free because of our...
100% Money Back Guarantee
We’re so confident you’ll love Files.com, we guarantee it before and after you sign up.
Use our service for 30 days, and if you’re not 100% satisfied, just contact us and we’ll give you a prompt and courteous refund of your full purchase price.