Pricing and Plans

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Starter Power Premier
Monthly Price Per User
$10
$15
$20
User Minimum 5 15 25
Monthly Usage Included (Additional usage is always just $0.10 per GB) 1 TB 5 TB 10 TB
Have a lot of users? Contact us for a custom quote!
File Transfer Protocols, Management, and Integration
Modern Desktop and Mobile web interface with fast parallel upload support
Desktop app for macOS and Windows
REST API
Zapier (integrates hundreds of third-party services)
Microsoft Flow Integration (integrates hundreds of third-party services)
Share folders publicly via a static URL (Web Hosting)
Share selections of files publicly via access-limited Share Links
Share link password security and link expiration controls
Inboxes (Request files from others)
FTP, SFTP, WebDAV Access, and Pair of IPs dedicated to your site $199/month additional $199/month additional
Webhooks
Custom SMTP for Outbound E-Mail
Sync to Remote Servers (One-Way or Two-Way)
to/from OneDrive, Box, Dropbox
to/from FTP/SFTP Servers, AWS, Azure
Remote Polling Frequency 1 hour 15 minutes 5 minutes
Global and International Support
App available in 8 languages
Store files globally in Files.com regions (Global regions include: USA, Canada, UK, Germany, Japan, Australia, and Singapore) 1 region 2 Regions All Regions
Security and Authentication
2-Factor Authentication
Secure 2FA Via Authenticator Apps (Google Authenticator, Authy, Duo, etc.), Hardware Keys (Yubikey, etc.), and SMS
Ability to Mandate 2FA enrollment for users
Encryption
Encryption at rest and in-flight
A+ Score according to Qualys.com SSL security assessment
Secure HTTPS features, including modern ciphers, HSTS, HPKP, and session IP pinning
Custom SSL Certificate for custom domains - provided by us or provide your own
GPG encryption using customer provided public keys
Single Sign-On (SSO)
Via Google/G-Suite, LDAP/AD/Microsoft/Azure, Okta, OneLogin, Auth0, SAML
Via your own custom OAuth or similar system
File and Folder Permissions
Assign users/groups permissions (read/write/preview/list) on a per-folder basis
Permissions overview page allows easy auditing
Digital Asset Management and Virtual Data Room Features
In-app image and video previews
Branding and Customization
Custom Domain
Custom Colors
Customer Header and Footer
Custom Whitelabel the Desktop App (your logo on every Desktop) $299/month $299/month
Administration and Workflows
Automation and Workflows Features
Files expire after a certain period of time since creation
Users are notified when files are uploaded to a folder
Groups are notified when files are uploaded to a folder
Create folders when new users are added
Search
Search file names
Search inside files (search their contents)
Administration Delegation
Assign file permissions on a per-folder basis
Assign permission to view history logs on a per folder basis
Assign group admins who can add users to their group
Developer Support
Additional full accounts for use as a staging environment (up to 2, Usage is combined toward single quota)
Support and SLA
Support Channels E-Mail/Chat Only E-Mail/Chat/Phone E-Mail/Chat/Phone with Priority
Migration assistance Basic Basic Full
Priority access to beta features
24/7 Emergency "911" direct engineer pager access Contact Us
Compliance and Legal
GDPR Data Processing Addendum (DPA)
EU-US Privacy Shield
HIPAA/HITECH Business Associate Agreement (BAA) .
Assistance with your audit or vendor compliance programs 10 hours/year
Archive-Only Mode (prevent file deletion entirely)
Agreement to provide your regulatory body access to your data (finance/banking/other regulated clients)
Consideration of changes to our Terms of Service Contact Us
Businesses: optionally prevent Files.com from listing you as a customer on our website

Ready to Get Smart with Smart Cloud Storage from Files.com?

Our 30-day free trial comes with every feature of Files.com and includes unlimited users for the duration of your trial run. You’ll also get unlimited access to our Customer Success team, who will be your sherpas, guiding and supporting you every step of the way. We love helping companies set up workflows and automations while staying ahead of any compliance requirements.